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Terms of Service

Last updated: 19 January 2026

OVERVIEW

This website is operated by Pattan Australia (“we”, “us”, “our”).
Throughout the site, the terms “we”, “us” and “our” refer to Pattan Australia.

Pattan Australia offers this website, including all information, tools and services available from this site, to you (“the user”), conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing products from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

If you do not agree to all terms and conditions, you may not access the website or use any services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell products and services online.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or territory of residence in Australia, or that you have consented to allow any minor dependents to use this site.

You may not use our products or services for any unlawful or unauthorised purpose, nor violate any applicable laws, including Australian consumer and copyright laws.

Any breach of these Terms may result in immediate termination of your access to the Service.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time, to the extent permitted by law.

Your content (excluding payment information) may be transferred unencrypted over various networks. Payment information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

SECTION 3 – ACCURACY OF INFORMATION

We strive to ensure all information on this site is accurate and up to date. However, content may occasionally contain inaccuracies, omissions, or outdated information.

Product descriptions, pricing, availability, and delivery estimates are provided for general information and may change without notice. You acknowledge that reliance on any information on this site is at your own risk.

SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES

Prices and product availability are subject to change without notice.

We reserve the right to modify or discontinue any part of the Service at any time. We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS & FULFILMENT MODEL

Certain products are available exclusively online and may be sourced from third-party manufacturers or suppliers.

Pattan Australia operates using a third-party fulfilment and dropshipping model, which means:

  • Products may ship from within Australia or overseas

  • We do not manufacture products ourselves

  • Delivery timelines are estimates only and are outlined in our Shipping Policy

Product images are for illustrative purposes only. We cannot guarantee that your device’s display accurately represents product colours or appearance.

Returns and refunds are governed by our Return & Refund Policy.

SECTION 6 – BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel orders at our discretion, including orders that appear to be placed by resellers or distributors.

You agree to provide current, complete, and accurate purchase and account information and to promptly update details as needed.

SECTION 7 – OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools that we do not control. These tools are provided “as is” and “as available,” without warranties of any kind.

Your use of third-party tools is at your own risk.

SECTION 8 – THIRD-PARTY LINKS

Our site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites.

Complaints or concerns regarding third-party products or services should be directed to the relevant third party.

SECTION 9 – USER COMMENTS & FEEDBACK

Any feedback, suggestions, or submissions you provide may be used by us without restriction.

You agree that your submissions will not violate any third-party rights or contain unlawful, abusive, or misleading content.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy, which explains how we collect, use, and protect your data.

SECTION 11 – ERRORS & OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice, including after an order has been submitted.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for unlawful purposes, to submit misleading information, or to interfere with the security or functionality of the Service.

SECTION 13 – DISCLAIMER & LIMITATION OF LIABILITY

Our Service and all products are provided “as is” and “as available,” except as required under Australian Consumer Law.

To the maximum extent permitted by law, Pattan Australia shall not be liable for indirect, incidental, or consequential damages arising from the use of our Service or products.

Nothing in these Terms excludes rights or remedies that cannot be excluded under Australian Consumer Law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Pattan Australia from any claim arising from your breach of these Terms or violation of any law.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain valid.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either party. We may terminate access if you fail to comply with these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms, together with our policies, constitute the entire agreement between you and Pattan Australia.

SECTION 18 – GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of Australia.

SECTION 19 – CHANGES TO TERMS

We may update these Terms from time to time. Continued use of the website constitutes acceptance of any changes.

SECTION 20 – CONTACT INFORMATION

Pattan Australia
ABN: 73 682 553 911

Business Address:
7 Liberator Drive, Mitchell Park VIC 3355, Australia

Email: info@pattanaustraliaofficial.com.au
Phone: +61 450 000 845
Support Hours: Monday – Sunday (9am – 8pm UTC+10)

Contact Information

Have a question? Give us a call or fill out the contact form. We’d love to hear from you

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If you have any questions about our products, or if would like to check the availability of an item, please use the “Contact Us” page to get in touch.

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